Terms & Conditions

Welcome to the Pearl Relocations website. By using our services, you agree to the following terms and conditions. Please read them carefully before proceeding.

Acceptance of Terms: By accessing our website and using our services, you acknowledge that you have read, understood, and accepted these terms and conditions in their entirety. If you do not agree with any part of these terms, you should refrain from using our services.

Services Offered: Pearl Relocations provides household logistics services, including house changing, relocation, fine arts handling, physical storage, and records management. All services are subject to availability and specific terms and conditions outlined in individual service agreements.

Service Agreement: For each service provided, a separate service agreement will be established, outlining the scope, terms, and cost of the service. The service agreement will take precedence over these general terms and conditions in case of any conflict.

Quotations and Pricing: Quotations provided by Pearl Relocations are based on the information provided by the customer. Any changes or additions to the requested services may result in adjustments to the final pricing. All prices are in the local currency and are subject to applicable taxes.

Payment: Payment terms will be specified in the service agreement. Customers are required to make the payment within the agreed-upon timeframe. Failure to do so may result in delays or cancellation of the service.

Cancellation and Rescheduling: In the event of cancellation or rescheduling of a service, the customer must notify Pearl Relocations within the stipulated timeframe specified in the service agreement. Cancellation fees may apply.

Liability for Damages: While Pearl Relocations takes utmost care in handling your belongings, accidents can happen. We recommend customers to purchase appropriate insurance coverage for their items during transit, storage, or handling. Pearl Relocations will not be liable for any damages, loss, or theft of items unless caused by our proven negligence.

Customer Responsibilities: Customers are responsible for ensuring the accuracy of the information provided to Pearl Relocations. This includes details regarding the items to be transported or stored, addresses, contact information, and any special requirements.

Prohibited Items: Certain items may be restricted or prohibited from transport or storage due to legal or safety reasons. Customers are responsible for identifying and declaring such items to Pearl Relocations. Prohibited items will not be accepted for transportation or storage.

Intellectual Property: All content on the Pearl Relocations website, including text, graphics, logos, images, and software, is the property of Pearl Relocations and is protected by copyright laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Privacy Policy: Pearl Relocations respects your privacy and is committed to protecting your personal information. Please refer to our Privacy Policy for more information on how we collect, use, and safeguard your data.

Governing Law: These terms and conditions are governed by the laws of the jurisdiction in which Pearl Relocations is based.

Modification of Terms: Pearl Relocations reserves the right to modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on the website.

By using Pearl Relocations services, you agree to abide by these terms and conditions. If you have any questions or concerns, please contact us before proceeding with our services. Thank you for choosing Pearl Relocations.